Accessibility

We are committed to consistent improvement in the accessibility of our building and services.

To comply with the Accessible BC Act, the Trail & District Public Library has joined the Kootenay Library Federation accessibility committee.

Accessibility Plan

The Kootenay Library Federation 2023-2026 Accessibility Plan is available here.

How to Submit Feedback

You may submit feedback in person at the library, by mail, telephone, e-mail, and through our social media account(s). You may attach photos, videos, and voice recordings to feedback submitted via e-mail. Anonymous feedback can be submitted using our online form. A printable PDF version is also available here.

When submitting feedback, be sure to include

  • A description of the event, program, material, or service you or someone else was trying to access,

  • a description of the barrier you or someone else encountered, and

  • recommendations and/or general feedback.

You can visit our Contact Us page for our location, hours, phone number, and e-mail address.

Please send mail to:

Trail & District Public Library
1505 Bay Ave
Trail, BC V1R 4B2
Canada